Privacy Policy
This Privacy Policy applies between you (the user of this website) and Inspirational Counselling Ltd, the owner and operator of this website (www.inspirationalcounselling.co.uk). Inspirational Counselling is committed to protecting your personal data and your right to privacy.
Please read this Privacy Policy carefully. It should be read together with our Terms and Conditions.
1. Definitions and Interpretation
In this policy:
Data: All personal information you provide to Inspirational Counselling through the website, including information defined under applicable Data Protection Laws.
Cookies: Small files placed on your device that help us improve your experience. Details can be found in the "Cookies" section below.
Data Protection Laws: Refers to all relevant laws on personal data, including the GDPR and UK equivalents.
GDPR: General Data Protection Regulation (EU) 2016/679.
Inspirational Counselling, we, our, or us: Refers to Inspirational Counselling, a trading name of Inspirational Counselling (Company No.11627799), with registered office at Turnberry Park Road, Leeds, England, LS27 7LE
User, you, or your: Anyone accessing this website who is not employed by Inspirational Counselling or providing services to us in the course of their engagement.
2. Scope of this Policy
This Privacy Policy applies only to your use of this website. It does not extend to any external websites linked to or from this site. Inspirational Counselling is the “data controller,” meaning we determine how and why your personal data is processed.
3. Data We Collect
We may collect the following information:
Full name
Contact details (e.g. email address, phone number)
This data is collected in accordance with this Privacy Policy.
4. How We Collect Your Data
We collect data through:
Direct submissions (e.g. contact forms, bookings, phone, email)
Payments made via the website
Use of our services
Automatic collection via cookies and usage tracking
5. Automatically Collected Data
When you use the website, we may automatically collect data such as:
Your IP address
Access times and dates
Pages visited and interaction patterns
Cookies (see “Cookies” section)
6. Use of Data
We use your data for the following purposes:
Internal records and administration
Service improvement
Marketing:
We may send marketing communications with your consent (opt-in or soft opt-in). You may withdraw consent at any time by contacting us at info@inspirationalcounselling.co.uk.
7. Legal Bases for Processing
We rely on the following legal grounds:
Consent (for marketing and optional services)
Contract (for service delivery)
Legitimate interest (for internal purposes and website improvement)
Legal obligations (e.g. safeguarding or compliance)
8. Sharing Your Data
We may share your data with:
Our employees, agents, or professional advisors
Regulatory or safeguarding authorities when legally required
We ensure data sharing is secure and aligned with your privacy rights.
9. Data Security
We implement appropriate technical and organisational measures to secure your data, including:
Password-protected access
Secure servers
Data breach protocols
If you suspect a data breach, contact us immediately at info@inspirationalcounselling.co.uk.
10. Data Retention
We retain your data only as long as necessary for the purposes outlined or as required by law. Data may remain on backups or archives beyond deletion from live systems.
11. Your Rights
Under data protection law, you have the following rights:
Access – Request copies of your data
Correction – Request data be updated or corrected
Erasure – Ask us to delete your data
Restriction – Limit our use of your data
Portability – Ask to transfer your data elsewhere
Objection – Object to how we use your data
To exercise these rights, contact us at info@inspirationalcounselling.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
12. External Links
Our website may contain links to other sites. We are not responsible for their content or privacy practices. We advise reviewing the privacy policies of those third-party sites.
13. Changes in Business Ownership
If Inspirational Counselling is acquired or merged, your data may be transferred to the new owner. We will ensure that your data is used in accordance with this policy.
14. Cookies
We use cookies to enhance your experience. These may include:
Strictly Necessary Cookies – Essential for website operation (e.g. session login cookies)
You can manage cookies through your browser settings.
15. General Terms
This policy is governed by the laws of England and Wales.
If a court finds any part of this policy unenforceable, the rest remains in effect.
Your rights under this policy cannot be transferred without our consent.
16. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately upon publication. Continued use of the site signifies your acceptance of these changes.
17. Contact Us
If you have any questions or concerns, please contact us:
📧 Email: info@inspirationalcounselling.co.uk
🌐 Website: www.inspirationalcounselling.co.uk